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Privacy policy

This statement was last updated on May 25, 2018

Montel AS and our affiliates/subsidiaries [Montel AS (Oslo), Montel GmbH (Deizisau), Montel TradeNode AB (Stockholm), Montel Energetika.NET (Ljubljana), Montel-Foreks (Istanbul), price[it] GmbH (Halle/Saale), Data Fabricator GmbH (Norderstedt), Montel Energy Quantified (Oslo)] respect the privacy rights of users and are strongly committed to protecting your privacy.

This privacy policy applies to this website, newsletters, information collected and provided to Montel and its affiliates when you are registered to our services and products.

Personal information

According to EU regulation GDPR, “personal data” means any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. Name, email address and phone number make up the personal information Montel uses to provide its services.

It is important that you feel safe in how Montel processes your personal data.

  • We do not collect information which is not relevant and necessary to deliver our services to you as a customer
  • We reserve the right to send relevant information to you by email. This can be a confirmation of your booking or newsletter if you have notified us of this
  • Montel does not store credit card numbers or other sensitive payment data. The payment solutions on our web pages are provided by a PCI verified third party where the data is encrypted. We are constantly working to achieve the highest level of security for you as a user but we cannot guarantee the security of information you provide when you are connected to the internet
  • We will never sell your personal information to other companies

Montel collects, uses, discloses, transfers and stores personal information to:

  • provide our services and products including accounts set-up and administration
  • provide support for our services and products
  • improve our services and products
  • register and evaluate events hosted by Montel and affiliates
  • provide you with offers and promotions related to new services, products and events of Montel or other parties you might find interesting
  • enhance your experience with this website, including saving your preferences, personalising the service to your needs and log-in information
  • Legal obligations. We may be required to use and retain personal information for legal and compliance reasons, such as the prevention, detection, or investigation of a crime; loss prevention; or fraud

Do not provide information about others unless you are authorised to do so and consent to have all information used, disclosed, and transferred in accordance with this privacy policy. By submitting the information about others, you represent and warrant that you are authorised to do so and that you have received authorisation from the person about whom you are providing the information and that person has consented to have all information used, disclosed, and transferred in accordance with this privacy policy.

Sharing of personal information

To provide our service to you, Montel shares personal information within the company, to our subsidiaries and third-party service providers. Personal information will be made available for our teams located around Europe to provide our services, sales and marketing, customer and technical support as well as business and product development. Personal information is shared with third-party providers to fulfill the services they provide to us, such as support; cloud hosting services; advertising; and data analytics. Our third-party service providers are not permitted to share or use personal information we make available to them for any other purpose than to provide services to us. Some of the uses and disclosures mentioned in this privacy policy may involve the transfer and processing of your personal information to and in various countries that may have different levels of privacy protection than your country. By using our products and services, you consent to such transfers and processing.

Securing personal information

Securing your personal data is highly important to Montel. Any personal information you provide to us is kept on secure servers. To protect your personal information, we use appropriate technologies and procedures in accordance to the regulations of GDPR and will review this regularly and update as necessary to meet changes in laws and regulations in the markets we operate in. Personal information is retained for as long as it is necessary for the purpose for which it is collected, including legitimate business reasons, and/or legal and regulatory requirements.

Accessing and correcting your personal information

We respect your right to access and control your information, and upon request we will share, correct or delete personal information if desirable. To opt out of email marketing, you can use the “unsubscribe” link found in the email communication you receive from us or you can use the “contact” option within the relevant service.

Use of cookies and other electronic tools

This website might install cookies on your computer. Cookies are small files collecting data on the use of the website to gather analytic and usage data and so store and manage user preferences. Our cookies do not collect sensitive data such as your name or address.

If you prefer to block or delete our cookies, you can control that through our cookie control page. Some of the functionality of our website may be lost if you delete all cookies.

Montel may provide links to third-party websites, including those for social networking. Since we do not control third-party sites and are not responsible for any information you may provide while on such sites, we encourage you to read the privacy policies on those websites before providing any of your information on such sites.

Contact us

If you have questions regarding this privacy policy, or have complaints about Montel’s processing of your personal information, please contact us by email at, by post to the address below or by using the “contact” option within the relevant service. Address: Montel AS Holbergsgate 1 0166 Oslo Norway

Modifications to this privacy policy

Montel reserves the right to change this privacy policy at any time by posting revisions on this web page. Such changes will be effective upon posting.

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